Masters Car Stereo

Reviews about Masters Car Stereo

• Rosanne Kinley

  Jun, 22 2018
  ★ ☆ ☆ ☆ ☆
  Would give 0 if possible. Took vehicle in to have a very expensive (although a few years old) radar detector removed from one vehicle and installed in a new vehicle. Get a quote for entire process. Show up, leave it all day. Pick up..upon driving home I realize it is not working. Call back the next morning..get the owner (she has zero personality) she never apologized simply said bring it back. My husband discovers that they had not removed or installed the rear end part. Take it back...finally call late that afternoon...owner says. Yea. It’s ready..still no apology. Before I leave the parking lot, I activate the detector, still no sound! The installers come out and say “well, we don’t know where the speakers are”. Well...did you read the manual? Ah...no, didn’t know there was a manual. They work on it an hour..finally we have sound. Bring it home...only to discover that it can’t be turned off, and as you know, detectors will pick up a lot of city interference. Call back and schedule yet another appointment. Carry it in, they work on it an hour...it’s fixed! Or so they say! The problem was they had wired it to be on constantly, so I’m told have a nice day and pull out. Fortunately, learning from experience, I try to turn the detector on...once again...NO SOUND! Turn around...go back...this time, I’m not quite so nice. After sitting there another hour, the lovely owner comes out and tells me that it’s my equipment and not their installer. Really??? Equipment was working fine when I pulled in! That woman is the most negative, sour person I’ve ever met. How she is running this company I have no idea. I came home and went straight to my bank and put a dispute of the charge on my debit card. After several weeks, I received a full refund. Whatever you do, find another place to get your radar detectors, stereos and tint done. Anywhere but here.

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